Ski Rental Delivery Policies

Reservations

To qualify for our lowest rates your reservation must be booked online at www.blacktieskis.com a full day (24 hours) prior to arrival. A minimum 2 day rental is required. You cannot make a reservation online less than 24 hours before your delivery. To make a reservation for a delivery within less than 24 hours of your arrival, please call our Reservations Department at 1-406-730-2772. Black Tie Ski Rentals reserves the right to substitute equipment of equal or greater value in order to accommodate all advance reservations.

Payment Policy

All reservations require a credit card to hold the reservation. Credit Cards will be charged within 24 hours of the delivery of ski/snowboard equipment.

Cancellation Policy

Reservations cancelled 48 hours or more prior to scheduled delivery will not be charged. If cancelled within 48 hours, the guest will be subject to a charge of one full day rental per person plus applicable taxes on the reservation. Cancellation or delays due to weather or other reasons outside the guest’s control such as airline delays or cancellations will also be rescheduled or cancelled without charge.

Early Returns

If you wish to return your equipment before your pre-arranged return date you must notify Black Tie by 7:00pm before your return day, if notified/returned after this time a one full day rental will be assessed per person! No refunds on early returns during holiday pricing periods.

Pick-Up and Return Policy

Rental period will begin on the delivery date when the equipment is delivered before 2pm. Equipment delivered after 2pm will have a rental period beginning the following day. Returns are due by 6pm on the last day of skiing. Equipment not returned by 9pm on the due date will receive an extra late charge per day.  Black Tie Ski Rentals will attempt contact twice; once by phone and once by email, for each returning guest the day the equipment is due. If the guest does not respond, the Reservations Office will charge an additional rental day for each piece of missing equipment. If no contact information is provided by the guest, and the guest does not notify Black Tie Ski Rentals that the equipment is available for pick up, the Reservations Office will charge an additional rental day for each piece of equipment.

Damage Waiver

An optional Damage Waiver is available and covers damage to equipment caused by normal wear and tear incurred while skiing. It does NOT cover damage due to NEGLIGENCE, THEFT, or LOSS.